Return & Exchange

Terms & Conditions And Return Policy

  • If You Have Any Problem With Your Order, Regarding Manufacturing Defects, We Will Be Happy To Exchange The Merchandise Or Refund Your Order Till 7 Days Of Delivery Of The Product.
  • To Return Your Order And For Exchange Or Refund You Will Need To Place A Request By Mailing Us At info@ellegator.com Or WhatsApp Us At +919871625680.
  • A Reverse Pick Up Will Be Done Or Alternatively, You May Courier The Products Through A Reliable Courier If The Reverse Pick-Up Facility Is Not Available In Your Area.
  • For International Orders Customers Will Need To Bear The Courier Costs For Returning The Products.
  • We Promise A Full Store Credit Refund For The Item/s Subject To It Being Received In An Unused Condition With Its Barcodes, Tags And Packaging Intact Within 7 Days Of Receipt Of Item/s.
  • Please Pack The Products To Be Returned Properly And Courier It To The Following Address Mentioning Your Contact Details, Address And Invoice Copy:
    Ellegator

    39, Bara Bazar, Mallital

    Nainital (Uttarakhand) - 263001
  • Please Ensure That The Packet Is Carefully Sealed At The Time Of Handing Over To The Courier Pick-up Executive.
  • Once We Have Received The Item/s And If It Has Been Inspected, The Refund Or Replacement Will Be Initiated.
  • Refunds For International Order Will Be Made After Deduction Of Bank Charges And Will Be Subject To Prevailing Currency Rate.
  • Returns Or Exchange Will Be Void For The Following Conditions:
  1. Customers Accept The Orders Damaged Or Tampered In Transit

  2. The Return Request Exceeds 7 Days From Date Of Receipt Of Order By The Customer

  3. Any Damage Due To Use Or Misuse Of The Product/s

  4. Any Product Of Which Tags Are Removed And Used

  5. Products That Have Been Tampered With Or Altered

  6. Any Product That Is Returned Without All Original Packaging, Tags, Accessories And Anything Supplied With The Product/s

  7. Products Returned Are Different From What Was Originally Shipped

  8. Any Broken Strap, Zipper/s, Button/s Or Any Other Accessory That Is Broken Or Tampered With


All Liability Limited To The Amount Paid To Us By The Customer Being Refunded Or Exchange Of The Product/s

Please note that the return and exchange of the products ordered on the Website will be as per the Return and Exchange Policy of ELLÉGATOR Sweden, which is incorporated under the Terms of Use by reference.

Miscellaneous

1.1   Relationship of the Parties: None of the provisions of the Terms of Use shall be deemed to constitute a partnership or agency between You and Us.

1.2   Entire Agreement: The Terms of Use sets forth the entire understanding and agreement between You and Us with respect to the subject matter hereof.

1.3   Assignment: You cannot assign or otherwise transfer the Terms of Use, or any rights granted hereunder to any third party. We may transfer our rights and obligations under these Terms of Use without Your prior express consent, provided that We assign these Terms of Use on the same terms or terms that are no less advantageous to You.

1.4   Severability: In the event, any provision of the Terms of Use be held legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.

1.5   Force Majeure: We will not be liable for any delay or failure on Our part in performing any obligations under these Terms of Use due to any cause beyond our reasonable control, including but not limiting to, strikes, riots, protests, mass demonstration, government imposed restrictions, civil commotion, fire, floods, explosions, acts of God, acts of State, war, enemy action or terrorist action.

1.6   Governing Law and Jurisdiction: The use of the Website and the purchase of the products and/or service through the Website shall be governed by the laws of India. Any controversy that arises or is related to the use of the Website or the said products shall be subject to the non-exclusive jurisdiction of the Indian courts in Nainital, Uttarakhand India and you hereby accede to and accept the jurisdiction of such courts.